About Jayson Home
The people at Jayson Home are obsessed with design. Once you take a look at their range of stylish, timeless furniture and vintage decor, you’ll understand what that means.
Jayson Home is a go-to place for unique homewares and editorial finds – no wonder they’ve been featured in popular publications like House Beautiful and Martha Stewart Living.
Jayson Home also has 59.1,000 Instagram followers, which is quite a lot for an independent furniture company with one store. The inventory is just one of the reasons why shoppers and interior designers flock to this brand, as it offers wonderful pieces to brighten up your favorite spaces.
Whether you’re looking for top-notch service or finishing touches, my review of Jayson Home will give you the A to Z of this brand. We’ll start with the brand’s background and bestsellers and finish with feedback and some FAQs to round things off.
Overview of Jayson Home
Take a look at Jayson Home’s inventory and you’ll think it’s a new brand. It has a sophisticated style usually reserved for luxury labels, and manages the balancing act between supreme comfort and mass appeal. But Jayson Home is almost 30 years old, which makes perfect sense given the curator’s eye for beautiful things.
Founded in 1993 by Jay Goltz, the Chicago-based brand is as much about providing excellent service as it is about finding products its customers will love. How do I know this? Because the 800 number is directly connected to the store and not some small room in a foreign country.
The trained staff is knowledgeable about design and can answer all your questions and even show you how to take measurements if needed.
In addition to its great service, Jayson Home also offers custom orders and will work with you to create the piece you’ve always dreamed of. Couple that with fast shipping and a satisfaction guarantee, and it’s easy to see why this small business is having great success.
What’s next in my review of Jayson Home? Let’s take a look at the highlights and then go straight to the bestsellers.
Highlights
- Large selection of furniture, decoration and accessories
- Line of vintage finds
- Made in the USA
- Excellent customer service
- 10% coupon available
- Free delivery on cushions and rugs
- Most items are shipped all over the world
- Satisfaction Guarantee
Jayson Home is the kind of store I could get lost in. Not because the range is so huge, but because every single piece is truly fascinating.
With all kinds of furniture, accessories, lighting, rugs and even a vintage line, shopping here is like opening a treasure chest if you’re into interior design. I’ll show you exactly what I mean in the next section of my Jayson Home review.
Jayson Home Furniture Review
I’m sure I could write at least one page about all of this brand’s products. But for this review (and yours) I will limit myself to the best-selling furniture.
Who Is Jayson Home For?
In their description, the makers of Jayson Home state that they are obsessed with design. I think that at least an interest in design is a prerequisite for anyone shopping at this brand.
Their items have a special flair and are quite a bit more upscale than those found at the big brands. If you are looking for something unique and like the personal touch of a small company, then you will like this brand.
Jayson Home Reviews: What Do Customers Think?
No review of Jayson Home would be complete without a section on customer feedback. To help you see the brand through the eyes of customers, I went in search of online reviews. The first place I found was Houzz, a platform for homeware brands.
On Houzz, there are 6 Jayson Home reviews from customers who have taken the time to write one and have given an average of 4.3/5 stars. That’s not as many comments as we’d like from one source, but what was there still proved to be helpful.
All of the reviews have high praise for the brand, and one is even shocked that more people aren’t raving about it. Here’s one to give you some insight into the buying process:
“I have worked closely with Jayson since I came to Chicago almost 10 years ago, and I have always found them to be very pleasant and professional in every way. As a designer, it is critical to work with great vendors and I can’t say enough about how Jayson Home excels in every way.”
I love finding reviews from people who have been customers for years because they help me understand what kind of service they have provided over time. This particular review of Jayson Home showed me that the brand delivers top-notch service and products, but I’ve also seen some reviews that mention exceptional customer service.
Is this type of feedback typical of the brand? To find out, I took a look at the company’s Facebook page. Since Jayson Home doesn’t collect reviews on its main website, I figured this was the next best thing.
There, 16 customers rated the brand with 4.6/5 stars. The comments were brief, but spoke of great customer service and great products, as do the next two Jayson Home reviews I list here. The first reads:
“Happy here. Unique, eclectic decor, helpful staff and inspiration on how to better display things in your home.” Another customer wrote: “Unique items, great customer service and items are always shipped with great care.”
It seems that many who have shopped at this brand do so at the Chicago store and mention a team that goes above and beyond to keep customers happy. I found the same type of comments on the store’s Yelp page, which has an average of 4/5 stars out of 77 reviews. One reads:
“I can’t say enough good things about Jayson Home! They have great customer service and wonderful products. I am very impressed with the way this company handled a delivery situation for me and their very friendly, attentive and conscientious customer service and delivery team.”
Every website I checked had wonderful reviews and comments for Jayson Home, and it truly seems to be a brand that cares about its customers.
Is Jayson Home Legit?
From what I found online, this brand’s service and products are very popular with customers. To be sure, I contacted the Better Business Bureau to see if any repeat problems had been reported.
Jayson Home’s BBB profile shows 0 complaints and an A+ rating, which confirms their prompt and helpful service. I learned that while they are a small business, they have integrity and are dedicated to excellent customer service. Jayson Home is 100% reputable.
Is Jayson Home Worth It?
I don’t need to tell you that Jayson Home has an incredible range. I love that they have a vintage furniture section, which is very reasonably priced. Overall, the brand’s prices are higher than some other furniture stores, but you can’t deny the quality, and neither can the customer service.
That’s what you’re paying for when you buy from a company like this, and many stated that they’d rather buy from an independent brand than a big name.
And if you really want me to say it: Yes, I think Jayson Home is worth the money. If you can afford it. If you’d rather split your payment, they offer interest-free payment plans through Affirm.
Jayson Home Promotions & Discounts
Redecorating and refurnishing a home can be expensive. When I was browsing the brand’s website for my review of Jayson Home, I was pleased to see a pop-up offering a 10% off voucher.
The brand exudes an air of exclusivity and luxury, so it was only logical that I didn’t stumble across a sale section. What I did find in the depths of the FAQ, however, is that cushions and rugs ship for free.
Where to Buy Jayson Home
Jayson Home offers a unique collection of home furnishings and furniture not available anywhere else. Visit jaysonhome.com or visit the store if you are in the Chicago area.
FAQ
Who is the owner of Jayson Home?
Jay Goltz is the owner of Jayson Home. He founded his own company, The Goltz Group, which also includes Chicago Art Source Gallery and Artists Frame Service.
Does Jayson Home ship internationally?
Jayson Home does its best to ship all over the world, but as you can imagine, there are limits to shipping. For more information on estimated delivery costs and times, please contact international@jaysonhome.com.
What are Jayson Home’s shipping terms?
Since Jayson Home offers both large and small items, there are different shipping methods. Here are the details for customers living in the USA.
- Small items
- UPS Standard: 3-5 business days
- UPS Express: within 2 business days
- In-Store Pickup: anytime during business hours
- Free of charge: Cushions and rugs are shipped free of charge within 3-5 business days
- Furniture and large items
- Loading Dock: shipped to a local warehouse in 1-2 weeks
- Front door: 1-2 weeks
- White Glove Service: 2-3 weeks
Shipping prices vary depending on the type of item and shipping method. At checkout, you’ll see all your options and how much each one costs. Under each product you want to buy, you’ll see if it’s in stock. If it is not, Jayson will give you an estimate of when it will be shipped next. For example, the Jain desk is in stock until November.
What is Jayson Home’s return policy?
Now you know that the brand offers more than just furniture. This means that there are two different return policies. But that doesn’t matter! I’ll give you the most important information below so you know exactly what to expect when you order a couch and a decorative vintage vase.
- Non-furniture items
- All items must be in their original condition
- You have 30 days to start the process
- Refunds will be refunded to your original payment method
- You will receive a confirmation email once your credit has been processed.
- Shipping costs are non-refundable
- Furniture items
- All items must be in original condition.
- You have 14 days to start the process
- Contact Jayson Home and arrange a pickup
- Any damage will result in deductions from your refund
- Shipping fees are non-refundable
To get started, send an email to returns@jaysonhome.com or give them a call and let them know what’s going on. They will then let you know how to proceed.
How to Contact Jayson Home
If you need more information after reading my Jayson Home review, you can get in touch with the brand through one of the following methods:
- Phone: (800) 472-1885
- Email: info@jaysonhome.com
- Contact Form: Here
- Live chat online
