About Outer Sofa
Outer is a direct sales company that sells luxurious, high-quality outdoor furniture at affordable prices.
The brand has been featured in many notable media outlets including the Los Angeles Business Journal, USA Today and Forbes. If the name sounds familiar, that’s because Outer pitched their idea on Shark Tank , where they received an offer from Lori Greiner.
In this review of Outer outdoor sofas, we take an in-depth look at the brand and its products, customer reviews, promotions and more to help you decide if their products are worth buying.
Overview of Outer
The Santa Monica-based company aims to shake up the patio furniture industry and the retail landscape.
Founded by Jiake Liu and Terry Lin in 2017, Liu realised that American outdoor furniture hadn’t produced anything exciting in years. So he took it upon himself to recruit a partner, Terry, a former executive at Casper Sleep and ex-chief designer for Pottery Barn.
Together they founded Outer with a clear mission: ‘To reinvent outdoor furniture to be as comfortable as our beds, as stylish as our indoor furniture and as durable as our camping gear, while keeping it dry and clean.’
They are committed to making environmentally friendly choices while ensuring fair wages and safe working environments for their close-knit team of employees.
In this Outer Outdoor Sofa review, we will now discuss the initial and glaring pros and cons of the brand.
Advantages
- Wide range of outdoor furniture from Outer made from eco-friendly, recycled materials
- The products are fully recyclable
- Durable in different climates; snow, rain or sunshine
- Sofas made from waterproof, stain-resistant and fade-resistant materials
- Dirt, debris and dew roll off the integrated protective covers
- Easy to assemble sofas
- The versatile sectionals and loveseats can be disassembled into individual parts to combine them with each other
- Payment by instalments possible with Affirm
- 10-year guarantee on the sofa frames
- 5-year guarantee on the sofa cushions and wickerwork of the sofas
- Ongoing offers and discounts
- Fast and free US shipping
Disadvantages
- Problems with the high price and lack of shops
- No shipping outside the U.S.
Outer sells sofas, sectionals, outdoor rugs, blankets and packs for country dwellers and cottage dwellers alike.
This brand makes the experience comfortable and effortless without compromising on style. This review of Outer’s outdoor sofas features the brand’s best-selling products.
Outer Wicker Outdoor U Sectional – 8 Seat
The cosy Wicker Outdoor U Sectional – 8 Seat from Outer makes you want to lie in the sun for as long as possible. It also has a range of features that ensure you get the most for your money.
If your garden isn’t particularly spacious or you rarely have more than a few people over, consider Outer’s 4, 5, 6 and 7-seater settees. Regardless of size, these sectional sofas all have integrated covers that make them extremely durable.
The Wicker Outdoor U Sectional – 8 Seat Sectional comes with 2 armchairs and 6 armless chairs that can be separated and arranged in different ways, so you can dedicate a chair to your cat in their favourite corner.
Made from hand-woven all-weather wicker (the Outer logo is a subtle nod to this), this seating set is made from 30% recycled material and is 100% recyclable and eco-friendly for the most conscious consumers.
The Outer cushions are also fade resistant, stain and water repellent and easy to clean, so this outdoor set should last a lifetime with proper care. The fabric is UV-resistant and has a nano-coating.
The frame is made of an aluminium-magnesium alloy so that each chair can support up to 400 pounds, while the polished stainless steel legs are also rustproof.
The set is available in 2 colours: Pacific Fog Gray or Palisades Cream, but you can order colour swatches to see the shades for yourself before you buy.
This Outer Outdoor Sofa review has compiled the dimensions of the Wicker Outdoor U Sectional – 8 Seatbelow:
- Sofa Dimensions: 190‘ W x 66’ D x 29
- Seat Height: 16’ H
- Back Height: 16’ H
- Leg Height: 7’ H
- Seat depth: 29’ D
The Wicker Outdoor U Sectional – 8 Seat is priced at $8,995.
Outer Wicker Outdoor Sofa with Armless Chairs – 5 Seat
This Wicker Outdoor Sofa with Armless Chairs – 5 Seats is perfect for a large or medium sized outdoor area. If you need flexibility, you can also find 3, 4, 5 and 6-seater sofas on the brand’s website.
The 5-piece outdoor sofa is available in Pacific Fog Gray and Palisades Cream and features 2 corner armchairs and 3 armless armchairs that can be rearranged to optimise the layout of the space.
The fabric is fade-resistant, stain-resistant and water-resistant, so you won’t have to hesitate to have a round of blood-red sangria.
To make sure this sofa will fit in your space, check out the dimensions:
- Sofa Dimensions: 37‘ D x 103’ W x 29’ H
- Seat Depth: 29’ D
- Leg Height: 7’ H
- Seat height: 16’ H
- Back height: 16’ H
Are you planning a move and need new patio furniture? The Wicker Outdoor Sofa with Armless Chairs – Seats 5 can be yours for $5,850.
Outer 5-Piece Outdoor Sofa All-Weather Cover
When your sangria party is over, the 5-piece outdoor sofa all-weather cover will protect your 5-piece sofa perfectly.
Made from fade-resistant and waterproof materials, the cover will protect your sofa cushions from rain, snow, hail or sun damage. Or simply keep pesky critters away at night.
The bright blue waterproof zips show where up is, so you don’t have to fumble with the cover when it starts to rain.
The 5-piece outdoor sofa all-weather cover also has special angles to prevent snow and water droplets from forming puddles. Wind straps and buckles on the legs also secure the cover to your sofa.
This Outer Outdoor Sofa review notes that there are vents on the back of the cover to keep water out and allow airflow so moisture doesn’t collect under the cover and ruin your blankets and cushions.
This 5-piece outdoor sofa all-weather cover is made from recyclable materials and costs $610.
Outer Outdoor Loveseat
There’s always a couple at a barbecue who can’t keep their hands to themselves. Show them the outdoor loveseat until they get a room. This loveseat features 2 outdoor corner chairs that you can set up separately or together, whichever suits your space best.
Perfect for small outdoor spaces and porches, it’s colourfast, stain-resistant and water-resistant, but just in case you drop a gravy-covered chicken wing or stacked hot dog on it. Just clean it with warm water and soap and it’s ready to go again!
The dimensions of the Outdoor Loveseat are:
- Sofa Dimensions: 37‘ D x 74’ W x 29’ H
- Seat height: 16’ H
- Back height: 16’ H
- Seat depth: 29’ D
Leg height: 7’ Hseat is available in two neutral colours, Pacific Fog Gray and Palisades Cream, and is priced at $2,400.
Outer 1188 Eco-Friendly Outdoor Rug
The 1188 Eco-Friendly Outdoor Rug is stylish, hardwearing and won’t fade in the sunlight. The colour is a neutral and pleasant pebble grey, which makes dirt less visible if you have small children running around.
The stain-resistant, environmentally friendly fabric is made from 100% recycled PET plastic bottles. There is a number on the packaging that indicates how many plastic bottles were saved from landfill in the production of each rug. This assessment of the Outer Outdoor sofa is true!
Prices for the 1188 Eco-Friendly Outdoor Rug increase with size:
- 5‘x8’ = $475
- 8‘x10’ = $975
- 9‘x12’ = $1,475
Outer Sofa Reviews: What Do Customers Think?
The reviews of the Outer Outdoor sofa were mostly positive. Most customers chose to express their opinions on the company’s website, so there aren’t many other sources of feedback. But we were able to find a few sites that had something to say.
Firstly, review site The Quality Edit reviewed the brand on their Outer Sofa for design, comfort, built-in covers and construction, ultimately giving it a glowing review. Their final words in favour of the brand were:
‘If you’re looking to invest in your outdoor space to survive quarantine and enjoy the future, the Outer Sofa is worth a serious look.’
Outdoor Space Designs, a design website dedicated to perfecting outdoor and patio spaces, was also enthusiastic about the brand.
Describing it as ‘a new generation of outdoor furniture’, she recommends the Outer Sofa to her customers, particularly appreciating the ‘thoughtfully designed, eco-friendly, durable, stylish and comfortable patio furniture sets’.
Outer’s sofas received an average of 4.9/5 stars based on 406 reviews. One customer shared that Outer transformed their space into an ‘oasis in the backyard, easy to keep clean, very sturdy, the quality is exceptional and the product and service excellent.
Outer’s rugs were also rated very highly. They received 4.8/5 stars based on 8 reviews, and 88% of reviewers said they would recommend or buy the rugs again (if necessary).
The only negative reviewer said that he ‘found [the rug] oddly stretched in the middle’ and that it was ‘very dirty,’ but the same reviewer also said that the customer service was great.
This Outer Outdoor sofa review found some mixed reviews on Reddit, with a few people claiming that the price was too high and that you could find less expensive alternatives for the same aesthetic.
The lowest rating was that the furniture in the Palisades Cream colour is difficult to clean, but overall the brand scored points for durability, comfort, design and quality.
Is the Outer Outdoor Sofa Worth It?
Outer Live has great reviews on its website from real customers who love its products.
Although the price isn’t low, the furniture is made with quality materials and eco-friendly practices and is easily accessible through Affirm payment plans.
If you live in the U.S., ordering from Outer Live is a breeze. While Outer Live doesn’t have physical locations, it does have virtual showrooms where you can view products from all angles and offers free fabric swatches.
Negative reviews about the brand are few and far between, but we do acknowledge the reviews about the price and the stretched and dirty carpets. If you have any issues with the brand, you can take advantage of their 14-day return policy with free return shipping.
Outer Shark Tank outdoor furniture was a hit at the show for a reason, and this Outer Outdoor sofa review believes their products are worth the purchase.
Outer Sofa Promotions & Discounts
Outer offers special deals and discounts when you join one of its programmes. If you become a member of the trade programme, you receive a 15% discount and are exempt from sales tax.
One Outer discount you can receive is 10% off your sofa when you apply to be a ‘Neighbourhood Showroom Host’. Hosts receive exclusive Outer sales options as well as compensation for viewings.
Outer also offers the ‘Buy Now, Pay Later’ offer with Affirm, where you can finance a sofa for just $96 over 24 months.
Where to Buy Outer Outdoor Sofa
You can buy Outer Live furniture and accessories exclusively on their website: LiveOuter.com.
However, at this time, certain hosts are offering video demonstrations. Click ‘Visit the Showroom’ on the website and the concierge will connect you with a host.
FAQ
What is Outer’s shipping policy?
This Outer outdoor sofa review discovered that the brand only allows buying and shipping within the United States.
They offer free contactless shipping for sofas and rugs. Email the team or use the live chat feature on the website if you need help calculating shipping times for your location.
What is Outer’s returns policy?
This Outer outdoor sofa review found that the brand has a generous returns policy.
- Within 14 days of receiving your sofa, you will receive free return shipping (for the greater LA area), money back or store credit.
- After 14 days of receiving your sofa, you can return your items up to one year, but you will have to pay a 20% restocking fee.
- For all other products, you will receive a free return and a free refund within 14 days of receiving the product.
- Only undamaged and unaltered products can be returned.
- You can only return or exchange one item per household
- Exchanges are treated as returns
- To start the return process, send an email to the team at orders@liveouter.com.
How to Contact Outer
If you have any questions after reading this Outer Outdoor Sofa review, you can contact their team via:
- Phone: (310) 695-5425
- Email: support@liveouter.com
- Live chat on the brand’s official website
