About The Frankie Shop
The Frankie Shop specialises in modern and minimalist clothing for women. With a following of over 704,000 fans on Instagram, you may have seen this New York fashion retailer before as they are known for warm-toned, monochromatic and neutral clothing.
The company also sells home décor and artwork that embodies the same aesthetic as their clothing. The Frankie Shop has been featured by various media outlets including Vogue, Harper’s Bazaar, Cosmopolitan and PopSugar.
The Frankie Shop clothing review will provide an in-depth commentary on the brand. We’ll look at the products, customer reviews, promotions and more to help you decide if the brand is worth adding to your wardrobe.
Overview of The Frankie Shop
Embodying an aesthetic is more than just putting together a coherent outfit. Fashion is about conveying a story or the essence of a dream. Gaelle Drevet, founder of The Frankie Shop, was familiar with the nuances of Parisian streetwear having lived in London before starting her business.
Drevet, who has years of experience as a journalist, television producer and now fashion designer, packed her observations from abroad to New York City. With her newfound knowledge of how clothing transforms from a simple sketch to a runway show, Drevet co-founded a small fashion boutique called Pixie Market in 2006.
She later left that business and opened The Frankie Shop in 2014. The brand launched online over Thanksgiving weekend with a central hub in London’s Lower East Side and a second location in Paris.
The Frankie Shop’s clothing is marketed as accessible “French girl chic” and has already been worn by several influencers during fashion week. The company also offers exclusive collections with hip designers such as Rachel Comey, Caron Callahan and LOQ.
With its timeless, stylish and modern streetwear aesthetic, the fashion retailer continues to be a big contender in the industry.
“Frankie is designed to inspire the woman who loves to wear affordable, luxurious basics that fit her lifestyle in the city – whether by cab, subway, bike or cobblestone. Think classic shapes and timeless accents. Her everyday, effortless wardrobe with an occasional twist for added flair.”
Before we get into the review of The Frankie Shop clothing, let’s look at some initial pros and cons of the brand.
Pros
- Hundreds of trendy and modern pieces
- All designs are in neutral beige tones that can be easily combined with other garments
- Very popular with influencers, fashion models and designers as their clothes are currently trending on Instagram and other social media platforms
- Excellent rating on Good For You in terms of sustainability and eco-friendliness
- Offers a collection of artwork with 100% of the proceeds going directly to the No More Plastic Campaign
Cons
- Some garments are only available in one size or with limited sizing options
The Frankie Shop Review
The Parisian girl aesthetic is taking the fashion world by storm with its clean, elegant and chic aesthetic. We’re not talking about the traditional French stereotype of a starving artist in a beret, striped shirt, trench coat and baguette.
Imagine monochromatic shades of beige, oversized jackets, flattering pants and skirts suitable for a job interview or a simple coffee date, with some pieces even featuring interesting asymmetrical necklines.
From a stylish quilted puffer jacket to open-neck dresses and Frankie swimwear to leather jumpsuits, The Frankie Shop has plenty of on-trend pieces.
There’s also a collection of home accessories, beauty products and artwork. If you’re not sure where to start, you’ll find a selection of bestsellers next in the Frankie Shop clothing overview.
The Frankie Shop Clothing Reviews: What Do Customers Think?
Surprisingly, very few online recommendations were found when reviewing The Frankie Shop’s clothing. The only notable website that contained buyer feedback was Yelp and The Frankie Shop Instagram page. As a result, we cannot paint the most accurate picture of this brand.
On Instagram, there are some positive comments under posts with clothing items. There is a consensus that people like trendy and minimalist clothing, as most Instagram posts have hundreds of likes.
On Yelp, there are only 18 reviews for the New York location with an average rating of 3.5/5 stars. Most of the reviews are quite negative as some complain about the poor cut and quality.
There are also customers who reported bad experiences with customer service, as some of the company’s employees were reportedly unhelpful in resolving buyer issues. There were also complaints that the items were too expensive.
“Poor communication and many excuses on multiple occasions, both with the NYC store and the website. Customer service is non-existent as mentioned in other reviews. You get the impression that they are more concerned with making their sales than being considerate of their customers. Great selection, but pointless when they sell an item they wanted to hold back,” wrote one Yelp customer.
Is The Frankie Shop Clothing Worth It?
For timeless and trendy pieces, The Frankie Shop clothing generally recommends this fashion brand, but we advise you to research the items you want thoroughly as there are not enough reviews.
On the plus side, there are hundreds of unique garments, all with similar shades and cuts that can be easily styled together. Compared to many other fashion brands, this collection clearly stands out with its particular aesthetic.
Frankie Clothing also ensures that the clothing is produced under environmentally friendly conditions. This is reflected in their sustainable artwork collection, where all proceeds from sales go directly to funding an environmental protection project.
The Frankie Shop also supports other philanthropic organizations, such as working with The Frankie Shop mother lover program, a non-profit organization that aims to raise awareness of the maternal health crisis in the United States.
As for the negative aspects, there are a few points that cannot be overlooked. For one, there is very little online customer contact, which calls into question the legitimacy of this brand.
The Frankie Shop also has a limited selection of sizes and depending on your budget, the pieces can be considered expensive. Ultimately, there’s no harm in checking out the collection, but be skeptical about making a purchase.
The Frankie Shop Clothing Promotions & Discounts
The Frankie Shop clothing review found a few ways that customers can save money. The Frankie Shop sale outlet offers a selection of discounted clothing and home furnishings that customers can snag.
Shoppers can also join the brand’s mailing list to receive a discount on their first order. Follow the brand’s social media platforms to stay up to date with future sales, including The Franke Shop Black Friday Sale.
Where to Buy The Frankie Shop Clothing
At TheFrankieShop.com you can buy clothing, home accessories and much more. Alternatively, you can also purchase the collection from The Frankie Shop:
- The Frankie Shop stores in Canada, the USA and Europe
- Mytheresa
- Vestiaire Collective
- Moda Operandi
- Browns
FAQ
What sizes are available at The Frankie Shop?
The Frankie Shop’s clothing review revealed that the brand offers sizes from extra small to large. For footwear, sizes range from US 6 to 10, but each garment is only available in a limited number of size options.
What is The Frankie Shop’s shipping policy?
The Frankie Shop offers free shipping within the US for orders over $100 and below a flat fee of $10 is charged. With their main courier, UPS, they offer three different shipping options: Standard, Second Day, and Next Day.
The Frankie Shop apparel review found that the company offers international shipping and provides UPS International Expedited and DHL International Economy. For more details on shipping destinations and fees, you can check The Frankie Shop’s website for shipping terms.
What is The Frankie Shop’s returns policy?
The Frankie Shop’s returns policy states that customers can return their purchases within 21 days of the order date. Sale and beauty items cannot be returned. Items must be unworn and in their original condition to be eligible for return. Exchanges are not possible at this time.
Customers within the United States can use the company’s return portal on its website. International customers must ship their return with a trackable carrier of their choice. Buyers are responsible for return shipping costs.
How to contact The Frankie Shop
If you have any questions unrelated to The Frankie Shop clothing review, you can contact the company via:
- Email: info@thefrankieshop.com
- Phone number for the NYC location: 1-212-253-0953
- By mail to The Frankie Shop NYC address at: 100 Stanton Street, New York, NY, 10002