About Felix Health
Felix Health is a digital health company that allows you to get a prescription for various conditions without ever having to step into a doctor’s office. After your virtual Felix Health exam by a licensed Canadian doctor, the brand delivers your medication directly to your home.
Research shows that the average wait time for an appointment with a specialist doctor in Ontario is about 53 days. If you’re suffering from a troublesome medical condition, whether it’s a sexual health issue, poor mental health or raging migraines, waiting nearly two months to get the help you need can be unbearable. This is where Felix Health can be a lifesaver.
No waiting times, no contact with nasty waiting room germs and no getting out of bed. Felix Health is generally available to anyone 18 years of age or older and is offered across Canada.
Telehealth services like Felix Health are a key factor in reducing barriers to accessing health care. While the reasons for not going to the doctor vary widely, one study found that the top reasons include lack of time, long wait times and feelings of shame. Online health services such as Felix Health help to solve these problems.
Does this sound too good to be true? In this Felix Health review, we take an in-depth look at how the brand works and what it offers so you can see if this service is worth your time.
The service is efficient, helpful and can give you real relief – all from the comfort of your own home.
Felix Pros and cons
Pros
- Convenience: Felix Health offers a digital platform that allows users to obtain a prescription for various conditions without having to visit a doctor’s office. This convenience also extends to the delivery system, which delivers the required medication directly to the user’s doorstep.
- Efficiency: The service significantly reduces waiting times for medical appointments. This is particularly beneficial for people who need immediate help, e.g. with sexual health issues, mental health problems or migraines.
- Accessibility: Felix Health acts as an important link between patients and doctors, helping to minimize barriers to accessing healthcare. The platform is particularly useful for people who are unable to see a doctor due to time constraints or other reasons.
- Comprehensive service: Felix Health covers a wide range of health issues, from acne and allergies to sexual and mental health. The service supports most generic and branded medications and allows prescriptions to be transferred free of charge. The service is also endorsed by some of Canada’s leading doctors and pharmacists.
- User-friendly process: Felix Health works with a simple three-step process: Online visit, receipt of prescription and fast, free delivery. Users can renew their prescriptions up to 30 days after the expiration date.
Cons
- Cost: While Felix Health offers a one-time flat fee of $40 for an online visit, which includes a year’s worth of refills, users must also consider the cost of medications. It is important that potential users consider this cost when evaluating the service.
- Limited availability: Currently, Felix Health is only available in certain provinces in Canada. This limitation may pose a challenge for individuals living outside of these areas who wish to use the service.
- Insurance acceptance: While Felix Health offers direct billing with some insurance providers, it does not cover the cost of the online visit. Coverage of medication costs also depends on the user’s insurance plan.
- Limited Conditions: Felix Health may not be suitable for all conditions. Potential disadvantages could arise if users require in-person examinations or treatment for certain conditions that cannot be treated via an online platform.
How Does Felix Work?
Felix Health is a no-obligation service that allows you to get the lifestyle medication you need on your terms.
To give you a quick overview, the brand has a 3-step process:
Complete your online visit
Receive your prescription
Enjoy fast and free delivery
Your online visit does not include a video chat or a phone call as you are used to with most similar online services.
Felix requires you to fill out a detailed quiz about your medical history, symptoms and medications you’ve already been prescribed, as well as upload a photo of yourself and your ID.
It is important to know that you must complete all the necessary steps to obtain a prescription.
If you need to renew your prescription, you do not need to go through the above process again as long as you renew your prescription up to 30 days after the expiration date. Otherwise, you will need to complete an entirely new online assessment.
Want to learn more about the services of this digital health provider? Check out this Felix Health review for all the details. So let’s take a look at some of the brand’s lifestyle medication services.
Features
Discover the revolutionary features of Felix Health, a digital health platform designed to make managing your health easier and more convenient. From online consultations to automated refill plans, discover what Felix Health has to offer.
Online consultations: Felix Health allows you to consult with licensed healthcare professionals online. This allows you to conveniently discuss your health concerns without leaving your home.
Prescription services: Felix Health offers prescriptions for a wide range of health issues, including acne, allergies, sexual health, and mental health. They carry most generic and brand name medications, so you can get the medication you need based on your specific needs.
Free prescription delivery: With Felix Health, your prescriptions are delivered directly to your home free of charge. This eliminates the need for pharmacy visits and makes managing your healthcare more convenient.
Pharmacy pick-up option: If you prefer to pick up your medication at a pharmacy, Felix Health gives you the option to do so. This flexibility allows you to choose the method of medication pickup that is most convenient for you.
Prescription transfers: If you have existing prescriptions, you can transfer them to Felix Health for free. This makes it easier for you to manage all your medications in one place.
Automated refill schedule: Felix Health offers an automated refill schedule for your prescription medications so you never run out of the medications you need.
No video chat or phone call required: Felix Health’s online consultation process does not require a video chat or phone call, making it easier to access for people who are unfamiliar with these forms of communication. Instead, users complete a detailed online assessment, including a quiz on their medical history, symptoms and medications they have already been prescribed.
Prescription renewal: You can renew your prescription up to 30 days after the expiry date without having to go through the whole process again. This streamlines the management of ongoing medication and makes it more efficient.
Backed by experts: Felix Health is backed by some of Canada’s leading physicians and pharmacists, ensuring you receive expert advice and support1.
Direct billing to insurance: Felix Health offers the option of direct billing to some insurance providers, making it easier to manage your healthcare costs. However, it is important to note that coverage may vary depending on your insurance provider.
4 Felix Bestsellers
Felix Acne Review
If you have ever tried to see a dermatologist, you know that this process can often take several weeks or even months.
Studies have shown that even patients who want to make a follow-up or routine appointment with their dermatologist have to put up with long waiting times. At Felix Health, you can be prescribed a doctor-approved acne medication within 24 hours.
It sounds too good to be true, but let’s take a closer look at how this service works.
First, you have to complete a very detailed skincare quiz so that Felix’s doctors can create a prescription that’s right for you. At the end of the quiz, you will also need to upload photos of your skin for the doctors to review.
The brand will then recommend a combination of prescription skincare products to suit your needs, or you can make up your own products if you already know what you want.
Although it may seem almost impossible to get an exact acne prescription through a virtual service, Felix Health insists that its system works.
Felix Health practitioners will answer any additional questions to make sure they’ve designed the right program for you.
Felix Sexual Health Review
Felix aims to remove the stigma when it comes to sexual health and enable his patients to get the medication they need without fear of judgment.
Although sexual health care is widely available, many people avoid seeking the help of their doctor out of stigma, fear and embarrassment. Fortunately, Felix offers the ability to get sexual health prescriptions without having to leave the house.
The brand recognizes the need for affordable and accessible sexual health medications, stating that “in a single week in 2016, Health Canada seized $2.5 million worth of counterfeit prescription drugs at the border, 98% of which purported to treat sexual health problems.”
To provide a solution to this problem, Felix Health offers treatments for:
- Cold sores
- Erectile dysfunction
- Genital herpes
- Prescriptions for birth control
Cold sores and genital herpes are often caused by the same HSV-1 or HSV-2 virus, so the treatment for these conditions is usually very similar.
However, the company does not allow patients to receive medication for genital herpes without a prior diagnosis.
Felix probably just wants to make sure he’s not treating you for the wrong disease, but it’s still worth mentioning.
Erectile dysfunction is a common health problem that men are too embarrassed to ask for help with. One survey found that around 39% of men with erectile dysfunction never seek treatment. Men with erectile dysfunction tend to limit their quality of life, so avoiding medical care takes a heavy toll.
Felix Daily Health Review
When it comes to going about your daily life with confidence, the company wants to make sure you’re covered in all areas. That’s why Felix offers a solution to common problems that plague both men and women on a daily basis, including migraines, allergies and even hair loss.
While women also suffer from hair loss, Felix is geared towards treating hair loss in men, where this problem is more common. A study has shown that around 42% of men between the ages of 18 and 49 are affected by moderate to severe hair loss.
To treat hair loss, the brand offers a pill that prevents the production of dihydrotestosterone, one of the main causes of hair loss.
Migraines are also a common condition, but many of us don’t realize that there is a wide range of migraine medications on the market to help relieve this unbearable pain. Better access to these medications can be of great importance to many people, as migraine is the third most common disease in the world, according to the Migraine Research Foundation.
As with many other Felix prescription medications, you can’t get migraine medication if you’ve never been diagnosed with a migraine by a doctor.
Whether you suffer from seasonal allergies or year-round allergies, Felix Health doesn’t want you to suffer. If over-the-counter allergy medications don’t help, you can turn to the company’s prescription antihistamine tablets, eye drops and steroid nasal sprays.
Felix Mental Health Review
The hustle and bustle of today’s world takes its toll on our mental health. According to the World Health Organization, around 4.4% of the world’s population suffers from depression and around 3.6% from anxiety.
While we realize that our mental health is just as important as our physical health, asking for help is not always at the top of our list. A study has shown that one of the most common barriers to seeking mental health help is that many people believe they don’t need or deserve it.
Felix Health aims to overcome the stigma of anxiety and depression medication and is committed to ensuring that people get the help they need for all mental health problems.
However, there is a downside to this service: in order to receive a prescription, you must currently be taking medication for your mental health. If you have not already been diagnosed and prescribed medication, Felix cannot prescribe it for you.
While it’s understandable that Felix doesn’t want to be responsible for diagnosing a mental health disorder through an online quiz, this takes away much of the original appeal of the service.
Also, they can’t change previously prescribed medications if you’re not happy with them or their dosage. The upside is that you can have your previously prescribed medication for anxiety and depression delivered to your home – that’s something.
Who is Felix Health for?
Felix Health is an exceptional healthcare provider that offers convenience, accessibility and efficiency to a wide range of people. It caters to different groups of people who can greatly benefit from its services:
For busy professionals, it can be difficult to find time to visit a doctor’s office. Felix Health’s online platform allows them to conveniently consult with healthcare professionals without interrupting their work schedule.
Residents of rural or remote areas where access to healthcare professionals is limited can also benefit from Felix Health’s services. As long as they have internet access, they can consult doctors and have medication delivered to their homes.
People who want to keep their health matters confidential can rely on Felix Health’s confidential platform. This is particularly beneficial for those dealing with sensitive issues such as sexual health or mental health problems.
Felix Health offers a convenient solution for people with chronic illnesses who need to regularly reorder medication. Felix Health simplifies medication refills and eliminates the need for repeated visits to the doctor.
For people with mobility issues, Felix Health offers online consultations and medication delivery so they can reach medical professionals without having to leave their homes.
While Felix Health is a valuable resource for many, it is not suitable for all conditions. Certain conditions that cannot be treated via an online platform still require face-to-face examinations and treatment.
Alternatives
If you’re looking for alternatives to Felix Health, here are some other brands that offer similar services:
- Get Roman: Get Roman offers online healthcare services, including telemedicine consultations and medication delivery.
- For Hims: For Hims provides an online platform for personalized healthcare, offering consultations, prescriptions and home delivery of medications.
- Simple Health: Simple Health focuses on providing accessible birth control options through its online platform, including consultations, prescriptions and discreet delivery.
- HVMN: HVMN offers a range of online health services, including consultations, lab tests, and personalized health products.
- NewSmile: NewSmile specializes in online orthodontic services, offering virtual consultations and convenient teeth straightening solutions.
Please note that while these brands offer similar online health services, it is important to research each option thoroughly to ensure it meets your specific needs and is available in your location.
How Much Does Felix Cost?
The company charges a $40 fee for the online doctor visit, but you only pay this if a Felix doctor approves your request.
This visit fee also includes a prescription that is valid for 12 months (excluding the price of the medication itself and the pharmacy fee), and ongoing support from your Felix doctor or pharmacist.
The price of your medication depends entirely on which medication you choose. The company will clearly outline the estimated cost of your medication per refill even before you have completed your online visit, and this price will include the pharmacy fee.
If you are insured, the price you see will not include any deductions based on your insurance coverage.
Felix Reviews: What Do Customers Think?
But what do real customers actually think of the brand? In this Felix Health test, we scoured the internet to find out. We looked at Google, Trustpilot and Facebook to get a comprehensive picture.
This digital health company doesn’t have customer reviews on its website, instead referencing Google reviews where customer opinions are much more likely to be unbiased.
Felix Health has received an impressive average score of 4.2/5 stars out of 972 reviews, with one customer writing: “Absolutely love this service. I’ve been with them for over a year; it’s so fast, easy, safe and trustworthy! The doctors are very friendly and want to find the best solution for each patient!”
Overall, customers praise the company for its exceptional customer service, free delivery and the convenience of getting your prescription delivered straight to your door.
Other reviews of Felix Health were similarly laudatory, with TrustPilot ratings averaging 3.1/5 stars out of 295 reviews. Trustpilot users note that the company really saves time and provides excellent customer service.
One satisfied customer put it in a nutshell: “I had a problem with the website, sent them a message and they got back to me immediately and fixed the problem.”
Although Facebook has also received very positive reviews, there has also been some negative feedback. One customer complaint stated, “I can’t believe I wasted my time and money on Felix when I could have just gone to a free consultation and gotten everything I needed there.”
As with many medications, there is no one-size-fits-all solution for this service. Nevertheless, the majority of people who have used the brand’s service seem to have had a good experience with it.
Is Felix Worth It?
So what can we conclude from our Felix Health review? The company fills a gap in the market when it comes to convenient and accessible healthcare, if you don’t mind paying $40 for a consultation fee.
For customers seeking medication for their acne, allergies, birth control, cold sores, erectile dysfunction, genital herpes, hair loss and migraines, this is an ideal service, especially for those who are hesitant to go to the doctor for a health problem that might be “embarrassing.”
This health service is affordable, convenient and takes away the worry of running out of your prescription.
While it is important to understand that this service is specifically tailored to those seeking lifestyle medications, Felix Health seems to be worth it overall.
Felix Promotions & Discounts
Looking for special offers and discounts in this Felix Health trial? Once you have completed your medical profile, use the Felix Health promo code: SAVE50” to get 50% off your online visit. The brand is also always offering discounts, such as free visits. Sign up to the mailing list to stay up to date with these offers.
Sign up for Felix
Are you ready to sign up for Felix Health? Let’s take a look at what you need to do to complete the signup process on FelixForYou.ca:
Create an account on the Felix login page
Fill out your medical profile information
Fill out a medical evaluation tailored to the type of prescription medication you need.
A healthcare professional will review your information within 24 hours and approve or deny your request.
Your prescription will be sent directly to you or your chosen pharmacy
You will be billed for the cost of your medication and any refills, if applicable.
Receive your prescription and benefit from your prescribed lifestyle medication!
FAQ
How can I cancel my Felix subscription?
If you have signed up for a refill delivery to be delivered to you at drug-dependent intervals, you have the option to pause or cancel your delivery. To interrupt your refill delivery, simply go to the Prescriptions tab in your Felix account.
If you have already been charged for the refill, it can no longer be canceled as it has already been processed.
Your Felix Health consultation is a one-time visit with no recurring charges.
What is Felix’s shipping policy?
This Felix Health review is pleased to report that the brand will ship the first fill of your prescription 2-3 days after it has been approved by a registered doctor and after you have confirmed whether or not you wish to speak with Felix Pharmacy Partners.
According to the FAQ section of the official website, your medication-dependent refill schedule will take place at the following intervals:
- Monthly: topping up takes place approx. every 20 to 23 days
- Every 2 months: the refill is processed approx. every 50 to 53 days
- Every 3 months: refills are processed approximately every 76 to 84 days
Felix Health offers its patients free shipping via Canada Post or gives them the option to pick up their prescription at the pharmacy of their choice.
All prescriptions are sent via Express Mail and should take 2-3 business days from the time the package is received by Canada Post.
What is Felix’s return policy?
For obvious reasons, Felix Health cannot accept returns on prescription products as all sales are final.
The exception is if the company has made an error when submitting your prescription. In this case, you will be asked to contact the company so that they can rectify the situation.
How to contact Felix
Have you come to this Felix Health review looking to contact the company? Here are 3 convenient ways to get in touch with them:
Email: hello@felixforyou.ca (Mon – Fri 9:00am – 5:00pm EST)
Send the company a message via the online chat form
Facebook Messenger
If you would like to contact your local Felix Pharmacy, you can find full contact information for each pharmacy on their website.
